"Been meaning to reach out to you to offer my thanks to you for my first order with American Rugby. As a business owner, time and attention are the most important pieces when it comes to gaining good customers and I appreciate your making my first order an easy one. I have a lot of confidence in your service and quality was excellent too. In turn, my customer was absolutely thrilled with their order! Everything looked great to say the least. Hope to bring more business to you and work with you in the future! Thank you again for an excellent first impression."
"This e-mail is a big THANK YOU for jumping through the hoops to make our order happen so quickly. The seniors received their shirts as a gift and they will be wearing them proudly at their senior dinner this week. This school year is coming to a close, as our commencement ceremonies are this Saturday. The rugby shirts were a big hit with the students! I'm sure in the fall, once we are back in session, there will be another nice order coming your way. Again – I can't thank you enough for making our request a reality. Your company is awesome. Wishing you a fun filled, safe summer."